Resume
Work
Experience
January 2023 - Present
Service Advocate
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Collaborate with cross-functional teams to address and resolve departmental challenges, ensuring efficient operations.
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Make thorough decisions to enhance customer experiences and achieve optimal outcomes during daily operations.
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Engage with customers to resolve issues, ensuring satisfaction and loyalty.
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Provide training and mentorship to new employees, fostering skill development and promoting teamwork.
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Handle cashiering duties, including managing financial transactions and maintaining an organized front-of-store environment.
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2022-2024
NAACP, 2022-2024
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Worked with diverse teams to set and achieve goals, promoting community engagement and advocacy.
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Actively participated in group discussions and decision-making processes to drive impact within the organization.
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Developed a strong understanding of the role of productivity in driving social change.
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Fostered a dynamic, energetic environment that encouraged positive interactions and collaboration.
2022-2024
P.A.U.S.E., 2022-2024
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Collaborated in small groups to collectively achieve shared goals.
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Recognized and prioritized productivity and contribution within the community.
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Engaged in a fun, energetic environment that fostered strong team dynamics.
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Practiced active listening to ensure inclusive decision-making processes.
Education
2021-Present
Bachelor of Business Administration | Marketing
University of Memphis, Memphis, TN
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Intermediate Computer Skills
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Microsoft Excel
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SPSS
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Microsoft Powerpoint
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PowerBI
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Adobe Express
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Canva
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CapCut